> For the complete documentation index, see [llms.txt](https://docs.ur.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ur.app/design/user-experience.md).

# User experience

- [Introduction](https://docs.ur.app/design/user-experience/introduction.md): What UR provides, and what it is not.
- [Messaging hierarchy](https://docs.ur.app/design/user-experience/messaging-hierarchy.md): What to lead with, what to support with, and what to avoid.
- [Copy guidelines](https://docs.ur.app/design/user-experience/copy-guidelines.md): Recommended terminology for account opening and feature descriptions.
- [Partner positioning of UR](https://docs.ur.app/design/user-experience/partner-positioning.md): How to introduce UR in banners and provide persistent account access.
- [Visual hierarchy](https://docs.ur.app/design/user-experience/visual-hierarchy.md): How much screen prominence to give the account, actions, and card.
- [Account creation](https://docs.ur.app/design/user-experience/account-creation.md): The authentication paths for creating a UR account, and the URID.
- [KYC](https://docs.ur.app/design/user-experience/kyc.md): The three-part KYC flow and how to show the URID throughout it.
- [Card activation](https://docs.ur.app/design/user-experience/card-activation.md): Currency authorization and card activation by integration mode.
- [Card management](https://docs.ur.app/design/user-experience/card-management.md): The card hub for security and spending controls.
- [Off-ramp](https://docs.ur.app/design/user-experience/off-ramp.md): Converting digital assets to fiat in the UR account.
- [Bank transfer](https://docs.ur.app/design/user-experience/bank-transfer.md): Receiving funds from external bank accounts into the UR account.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.ur.app/design/user-experience.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
